Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a tracking number via email.

Shipping Origin

Our products are shipped from our supplier and fulfillment partners located in the 🇺🇸 United States.

Estimated Delivery Times

🇺🇸 United States

Estimated delivery: 3–7 business days

🇪🇺 Europe

Estimated delivery: 7–15 business days

🌎 North & South America

Estimated delivery: 5–12 business days

Please note that delivery times may vary depending on customs processing, local carriers, holidays, weather conditions, or high-demand periods.

Shipping Costs

We offer free standard shipping on eligible orders. Any applicable shipping fees will be calculated at checkout before payment.

Order Tracking

All orders include tracking information. Once your package is shipped, you will receive an email with your tracking number and tracking link.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are the responsibility of the customer.

Delays & Lost Packages

Although we work with reliable shipping partners, occasional delays may occur due to factors outside our control.

If your order has not arrived within the estimated timeframe, please contact us at:

📧 support@shopjimp.com

We will be happy to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for packages delivered to incorrect addresses entered by the customer.